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A UX
designer and researcher
Hello, I'm Jen.
I love doing research and solving problems. With a Master's in Communication and Culture, I'm good at observing people and delivering an easy-to-understand solution to solve problems.
Being curious about people
+ Doing research
= Solving problem
= Me
My ResumeFrom a career in film to a career in design
I'm a filmaholic. Films are my kaleidoscope through which I see the world. There's a line in my favorite film "Yi Yi: A One and a Two": "Ever since the movie was invented, one must have at least tripled their life experience".
With so much passion for film, I naturally chose to work in the film industry and have five years of experience there, both in the film festival and as a sales agent. I've been to many amazing festivals, including the Festival de Cannes, Busan Film Festival...etc.
I was traveling between Taiwan, Ireland, and Macao frequently in 2018 and 2019, before moving to Houston in late 2019. That same year, I landed a job in a company that writes its own operating system. While I was using the system, I couldn't help but think about what we could do to improve the workflow and layout. That's how I got into UX/UI design.
What is UX design to me?
Creating a film is design; selling a film is to find the right user and solve their problem; hosting events is all about user experience. I didn't realize that I was practicing UX/UI until I knew what UX/UI was.
Design for me is all about defining the problem correctly. In order to define the problem, solid user research is the very first step. That's why my specialization is user research.
What is UX research to me?
I'm obsessed with human behavior and how people interact with each other. I took many sociology and phenomenology classes when I was a undergrad, and during my masters. I took an anthropological approach for my final thesis to analyze the potential problem of a government-sponsored film festival.
It was one of the most enjoyable periods of my life, doing research and interviewing people, knowing what people think and trying to understand the reason. Doing user research based on secondary research is what I believe to be the most efficient way to understand users.
Now, let's solve problems!
I'm always curious about people and skill at doing research. Combining these two together is how I solve the problem!
Company of ONE
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Now
Working on a new template
Learning photography
Creating new personal website
Building a house
Travel to Bali, Indonesia
Canceled :(
Professional
My Current Skillset
Sketch
95%
Figma
80%
Webflow
90%
HTML5
75%
Node.js
65%
My Experience
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2009 - 2010
Marco Interactive
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Internship
2010 - 2011
Digest Corp.
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Junior Designer
2011 - 2014
Calipso Agency
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Senior Designer
2015 - 2019
Webflow Inc.
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Senior Designer
2019 - Present
Freelance
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Freelancer
5+
Years Experience
over 40 projects
12
Features & Awards
from design community
98%
Clients Rating
30+ testimonials
stay in touch
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I work with clients globally
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